Jennifer Rowe
Zendesk Product Documentation Director
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Hi everyone, Sorry for the oversight. We'll add the link to the EAP info posts. You can sign up here. Thanks for your interest in this EAP!
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A couple of new EAPs for you. Guide user segment OR tags We are adding the ability to define User Segments where tags can be combined with the OR operator in addition to the existing AND operator. ...
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Awesome new tip from Jacob you might be interested in! Notify Slack when a new post has been added to the community - contributed by Jacob C Christensen
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Love it! Thanks, Jacob.
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Hi Kalle, It's not exactly what you're asking for, but you can change the article owner for articles in bulk. https://support.zendesk.com/hc/en-us/articles/360001912187 That might make things a li...
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Hi David, Please see this section for the list of allowable assets: https://support.zendesk.com/hc/en-us/articles/115012399428#topic_u41_tdt_vhb
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Hi Bob, You can archive articles in bulk. Check out this article: https://support.zendesk.com/hc/en-us/articles/360001912187 Hope that helps!
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That's awesome, Nicole. I added a link to your tip in the article.
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Two new early access programs for you! Help Center Community alias The Alias feature enables users in the Help Center Community to have an alias that sits on top of their full name and displays eve...
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Hi Nilesh, Check out this article and let us know if it helps: Displaying subsections in your Help Center