Bianca Mayer
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Neueste Aktivität von Bianca Mayer-
Thank you very much Peter Hochstrasser, we will check that at our end! Bianca
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Yes that makes sense. It would be nice to get an option by configuration of the app. For example: choose the number of recently viewed tickets (5,10,15,20). May be the development of ZD is workin...
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Maybe more than five tickets would be too much from an agents perspective. There's an app available, which shows you related tickets and it's called "Show Related Tickets" . You may try this with ...
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It would be very appreciated of the users to change the color for comments of requester which was not part of the conversation. The color is the same like internal notice and this makes agents conf...
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Unfortunately I have to jump of to this topic. We're suffering the same over here in Germany. On Dec.24th and Jan. 5th we received 3k spam tickets coming from our Chat with an Rumania URL. I put th...
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Hallo ZD Community, ich möchte gerne bereits kategorisierte Makros in weitere Kategorien einteilen. Ist dies möglich? Ein Beispiel zu meinem Wunsch: Hauptkategorie ist eine Gruppe z.B.: Verkauf Unt...