
Jennifer
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Jennifer hat einen Post erstellt
Delay in ZenDesk Talk calls
Hello! We are experiencing a lag or delay on our ZenDesk Talk calls. A client speaks and we hear them, but when we respond, it takes the client a few seconds to hear it -- so they often think we di...
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Jennifer hat einen Kommentar hinterlassen
James, what did they do to solve this issue for you? We are having the same problem and it seems to be getting worse??
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Jennifer hat einen Kommentar hinterlassen
This would be extremely helpful for us. We are a hair salon and are using ZenDesk through our computers at the front desk for Talk. We would love for this to work via their phone app.
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Jennifer hat einen Kommentar hinterlassen
We URGENTLY need this as well. We are a small hair salon and our clients are not answering calls from us as they do not see our salon name come up in the caller ID. We've had our number for 15 year...
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Jennifer hat einen Kommentar hinterlassen
Another vote for this feature. We just moved to ZenDesk Talk from RingCentral because and I didn't even *think* to ask about hunt groups because I had never heard of a system that DIDN'T offer that...
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Jennifer hat einen Kommentar hinterlassen
We do not have email for all, but have either email or cell. Should we only import users with an email address? Our hope is that when users call, it will find the match based on their phone and sho...
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Jennifer hat einen Kommentar hinterlassen
We are following the guidelines, however we are getting the following error: Failed to process row. Import aborted. Records before the failed row have been processed. The failed row has this info...