Avatar

Franz Blaschek

  • Gesamtaktivitäten 5
  • Letzte Aktivität
  • Mitglied seit
  • Folge ich 0 Benutzer
  • Gefolgt von 0 Benutzer
  • Stimmen 0
  • Abonnements 2

Aktivitätsübersicht

Neueste Aktivität von Franz Blaschek
  • Avatar

    Franz Blaschek hat einen Kommentar hinterlassen

    Hello,  may you can help me again.  I need the same recipe but for explore. I can't find an option to show the duration time between the groups.  Thank you very much. 

  • Avatar

    Franz Blaschek hat einen Kommentar hinterlassen

    Hi Jessie,  thank you. Yes, almost right. I would create a report that shows me how much time has passed for a particular group until the ticket has been assigned to the Customer Service group (Fin...

  • Avatar

    Franz Blaschek hat einen Post erstellt

    Time tracking open Tickets by Group

    Beantwortet

    Hello everybody,I need help. I could not find anything yet.I have 4 groups. In a single group of them the tickets are always solved. I'm looking for a report in which I can see how long a ticket st...