Nicole S.

1. Community
2. Feedback on Gather
3. Digest

Hey Josh - I see that you've added your vote to the existing feature request for this kind of functionality: Batch or digest of activity on subscribed forums/posts OK if I close this thread in ord...

• Kommentar anzeigen
• Nicole S.
• Erstellt 14. Mai 2021 21:47
• 0 Stimmen

1. Community
2. Feedback on Support
3. Like In Facebook

Hi Denis, Can you provide any additional details about what you're requesting? If you need some examples of the information that is helpful to our product managers, here's info on how to write an ...

• Kommentar anzeigen
• Nicole S.
• Erstellt 14. Mai 2021 20:33
• 0 Stimmen

1. Explore
2. ...
3. Publishing and sharing dashboards
4. Configuring Explore dashboard sharing permissions

Hi all - We love that you're sharing your thoughts, but they won't be seen by product managers here. PM's subscribe to and provide updates in our product feedback topics in the Community. Here is t...

• Kommentar anzeigen
• Nicole S.
• Erstellt 14. Mai 2021 20:31
• 0 Stimmen

1. Community
2. Feedback on Support
3. New agent workspace, combining tickets not refreshing ticket view

Thanks for sharing that feedback, Tuomas.

• Kommentar anzeigen
• Nicole S.
• Erstellt 14. Mai 2021 20:17
• 0 Stimmen

1. Support
2. ...
3. Tickets
4. Can views be refreshed automatically?

Hi all -  Just a reminder that the proper place to make feature requests and share product feedback is in the community. There is not currently an active feature request related to auto refresh in ...

• Kommentar anzeigen
• Nicole S.
• Erstellt 14. Mai 2021 20:09
• 0 Stimmen

1. Community
2. Feedback on Support
3. GDPR - Ticket Redaction on closed tickets

Thanks for posting this, Iain. This request has come up in the past, and I've linked your post to that thread in our tracking system, as the previous thread is no longer live. Other users are welc...

• Kommentar anzeigen
• Nicole S.
• Erstellt 14. Mai 2021 20:00
• 0 Stimmen

1. Community
2. Feedback on Support
3. Round Robin assignment

Hi Jon and Josh - This continues to be planned for development later this year. No new updates at this point in time. 

• Kommentar anzeigen
• Nicole S.
• Erstellt 14. Mai 2021 18:27
• 0 Stimmen

1. Community
2. Feedback on Support
3. Multiple brands ticket numbering

Thanks for taking the time to share this feedback, Mirek. How often does this come up for you? Do you find that you need to migrate tickets with much frequency? How significant is the business imp...

• Kommentar anzeigen
• Nicole S.
• Erstellt 14. Mai 2021 18:25
• 0 Stimmen

1. Community
2. Feedback on Talk
3. Pausing Call Recording Mid-Call for PCI Compliance

Hi Margaret -  No updates to share at this time. We're continuing to collect votes and information on this issue to determine how significant of an issue it is, how many users this impacts, and how...

• Kommentar anzeigen
• Nicole S.
• Erstellt 14. Mai 2021 18:16
• 0 Stimmen

1. Community
2. Feedback on Support
3. Add options to "on a holiday?" trigger condition

Thank you both for sharing this feedback. If other users would find this kind of functionality helpful, please up vote Ahmed's original post and add any details about your use case and the business...

• Kommentar anzeigen
• Nicole S.
• Erstellt 14. Mai 2021 18:14
• 0 Stimmen