Taylor G

Hey Zac Garcia it's been a bit over a year since you commented here. Now that the new agent workspace is going to be forced across all Zendesk domains it's more important than ever for things like this to be discussed.

What is the status of maybe giving us the ability to choose if we want the requestor name or the ticket subject? My teams and I would love to be able to show subjects instead of requestors, it is much more useful for us.