Taskade Team

How do we disable emails being sent initially after a support request is made on http://help.taskade.com ?

Hello everyone! We're considering updating our Taskade contact form (https://www.taskade.com/contact) to a Zendesk contact form (http://help.taskade.com/), but we're finding that integrating it through email piping is the only straightforward method.

Ideally, we'd like to offer auto-suggestions and knowledge base articles from Taskade based on user queries as they type on https://www.taskade.com/contact.

Is this feature possible or planned for the near future? For reference, please visit https://www.taskade.com/feedback, which showcases an embedded widget from canny.io. We'd love to see a similar solution from Zendesk for our contact submission forms.

Thank you!

This would be incredibly helpful to add for http://help.taskade.com/ and our contact form on https://www.taskade.com/contact if there is a way to embed auto-suggestions based on zendesk.

Following and thanks.

+1 this would be extremely useful when updating the terminology within all articles. For example, we are renaming Subspaces to Folders for Taskade our app across all articles in http://help.taskade.com/ and would have to do this manually, unfortunately.