Toshihiko Kodama
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Toshihiko Kodama hat einen Kommentar hinterlassen
Thank you for your radar! I hope you add the feature soon! Thanks!
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Toshihiko Kodama hat einen Post erstellt
Copy link to message in ticket
Feature Request Summary: Messaging and chat support tickets often have a large number of comments in the ticket, and currently it is difficult to quickly view and reference any comment. Descript...
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Toshihiko Kodama hat einen Kommentar hinterlassen
The features of this app are very powerful, but I have not been able to use it because I cannot set prohibited words for each brand. I strongly hope you will add a feature that allows us to set ban...
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Toshihiko Kodama hat einen Kommentar hinterlassen
Thank you, Lisa!Happy to hear your news!I can't wait! 🙂.
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Toshihiko Kodama hat einen Post erstellt
Please add a branching function by API acquisition variable to Flow-builder
Currently, it is possible to branch by the number of queues waiting in the flow-builder, but it is not possible to branch BOTs by the number of cases being handled, and with a limited number of sta...
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Toshihiko Kodama hat einen Kommentar hinterlassen
We would like to see the Export and Import functions implemented for data backup and multi-brand data reuse. For localization, we would like to be able to use dynamic content and placeholders in th...
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Toshihiko Kodama hat einen Kommentar hinterlassen
I understand to some extent that the current specification does not properly reflect the tag exclusion setting on Explores, but user psychology leads them to think that "as long as it can be set, i...
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Toshihiko Kodama hat einen Kommentar hinterlassen
It is obvious that reusable answers have the following benefits: Huge bot flows can be created with minimal effort (no repeated copy & paste) The creation of bot flows can be shared among multiple...
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Toshihiko Kodama hat einen Kommentar hinterlassen
I agree with you all that these changes are very splendid! I also agree with JP and Andrey on the next request.I would strongly prefer that the individual flows be displayed not only by keyword, bu...
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Toshihiko Kodama hat einen Post erstellt
"::" hierarchy drop-down list in the messaging chat flow builder
The messaging chat flow builder allows users to select ticket fields in a drop-down list. But drop-down lists described with a "::" hierarchy cannot be selected in a hierarchical form, and all choi...