Toshihiko Kodama

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30. Oktober 2023 07:55
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22. Oktober 2021 14:50
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Neueste Aktivität von Toshihiko Kodama

Toshihiko Kodama hat 5. September 2023 02:34 einen Post erstellt
Please don't make it an error to terminate with an option in Flow Builder
1. Community
2. Feedback - Chat and Messaging (Chat)
Currently, when terminating with an option in Flow Builder, an error occurs as shown in the screenshot and it cannot be saved, but if the user is treated as having entered an optional word when thi...
- Toshihiko Kodama
- Erstellt 5. September 2023 02:34
- 3 Follower
- 2 Kommentare
- 2 Stimmen
Toshihiko Kodama hat 6. Juli 2023 09:44 einen Kommentar hinterlassen
Thank you for your quick reply!I understand the current specifications. Also, it may be difficult to deal with due to the way the API works, but even if a form is open to users, we often do not wan...
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- Toshihiko Kodama
- Erstellt 6. Juli 2023 09:44
- 0 Stimmen
Toshihiko Kodama hat 3. Juli 2023 06:22 einen Post erstellt
Request for API User Restrictions on Ticket Forms
1. Community
2. Developer - Zendesk APIs
https://developer.zendesk.com/api-reference/ticketing/tickets/ticket_forms/ The above document states that the use of the Ticket Form API is fixed to Anyone, but since the ticket form information c...
- Toshihiko Kodama
- Erstellt 3. Juli 2023 06:22
- 2 Follower
- 2 Kommentare
- 3 Stimmen
Toshihiko Kodama hat 10. Mai 2023 04:12 einen Kommentar hinterlassen
The following link in this article shows "You're not authorized to access this page" even if I am signed in. Please check it.https://support.zendesk.com/hc/en-us/articles/5524125586330
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- Toshihiko Kodama
- Erstellt 10. Mai 2023 04:12
- 1 Stimme
Toshihiko Kodama hat 8. Mai 2023 06:05 einen Kommentar hinterlassen
I completely agree.I would like to see the trigger conditions and actions that can be set in Messaging Chat expanded to the same level as those in Support. *) I have heard the following from a Zend...
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- Toshihiko Kodama
- Erstellt 8. Mai 2023 06:05
- 0 Stimmen
Toshihiko Kodama hat 15. November 2022 02:44 einen Kommentar hinterlassen
Thank you for your radar! I hope you add the feature soon! Thanks!
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- Toshihiko Kodama
- Erstellt 15. November 2022 02:44
- 0 Stimmen
Toshihiko Kodama hat 8. November 2022 03:02 einen Post erstellt
Copy link to message in ticket
1. Community
2. Feedback - Ticketing System (Support)
Feature Request Summary: Messaging and chat support tickets often have a large number of comments in the ticket, and currently it is difficult to quickly view and reference any comment. Descript...
- Toshihiko Kodama
- Erstellt 8. November 2022 03:02
- 4 Follower
- 2 Kommentare
- 6 Stimmen
Toshihiko Kodama hat 13. Oktober 2022 07:49 einen Kommentar hinterlassen
The features of this app are very powerful, but I have not been able to use it because I cannot set prohibited words for each brand. I strongly hope you will add a feature that allows us to set ban...
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- Toshihiko Kodama
- Erstellt 13. Oktober 2022 07:49
- 2 Stimmen
Toshihiko Kodama hat 13. Oktober 2022 07:31 einen Kommentar hinterlassen
Thank you, Lisa!Happy to hear your news!I can't wait! 🙂.
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- Toshihiko Kodama
- Erstellt 13. Oktober 2022 07:31
- 0 Stimmen
Toshihiko Kodama hat 4. Oktober 2022 01:25 einen Post erstellt
Please add a branching function by API acquisition variable to Flow-builder
1. Community
2. Feedback - Chat and Messaging (Chat)
Currently, it is possible to branch by the number of queues waiting in the flow-builder, but it is not possible to branch BOTs by the number of cases being handled, and with a limited number of sta...
- Toshihiko Kodama
- Erstellt 4. Oktober 2022 01:25
- 3 Follower
- 2 Kommentare
- 2 Stimmen