Rosemary Reynolds

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    Rosemary Reynolds hat einen Post erstellt

    Associate unable to go Out of Office in Zendesk

    Hi there, we have been trying to use the Out of Office feature for an associate going on vacation. Every time they have adjusted the "out of office" app to unavailable, they still receive cases und...

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    Rosemary Reynolds hat einen Post erstellt

    Unable to close solved tickets and check Ticket History

    I am unable to close tickets out in Zendesk. More so, I am unable to click on the X and it does not close out. Also, when trying to check my Ticket History for open and closed tickets, I am unable ...