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Mia Katarina Andric

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    Mia Katarina Andric hat einen Post erstellt

    Changing wording for the Answer Bot in Web widget

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    Hi!My client who is using Zendesk would like to change the wording that Answer Bot uses for suggesting articles to end-users. My client would like for the Bot to say : "Here is an answer that may h...

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    Mia Katarina Andric hat einen Kommentar hinterlassen

    To follow up on the issue - I think it might have to do with this:Should there be English (Denmark) and English (Austria) selected on this list?

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    Mia Katarina Andric hat einen Post erstellt

    Issue with Answer Bot suggested articles

    Hi!I have an issue with Answer Bot and how it picks languages for the article suggestions. Currently, my browser is set to English and the Answer Bot recognizes it and greets in English, but when i...

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    Mia Katarina Andric hat einen Kommentar hinterlassen

    Hi Sabra! Thanks for the quick response!Do you think it's something you might develop in near future?

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    Mia Katarina Andric hat einen Post erstellt

    Issue with Date field in ticket form

    Hi! I'm having issues with displaying the "Date" custom field in my ticket when it comes to the chat interface.As you can see, there is no "Date" field in my ticket form in the chat, but when it co...