Peg Hines

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    Peg Hines hat einen Kommentar hinterlassen

    Thanks for the reply, Lisa, but now instead of one step to go public, it is five. That isn't innovative and is more time-consuming. How often does Zendesk actually listen to the users and make chan...

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    Peg Hines hat einen Post erstellt

    Four Key Changes that Need to be Reverted Back

    We can't have the most recent comments at the top like it was before. We shouldn't even have to scroll down to see the latest comment. Very inefficient. If I open several tickets, the tabs are now...

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    Peg Hines hat einen Kommentar hinterlassen

    What happened to the ability to write up replies in "internal" and then switch to public and still have what you wrote show up?  Is there any way to revert back to the old way as the "new" way is a...