Driesen, Christian
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Driesen, Christian hat einen Kommentar hinterlassen
We were just transferred to the "agent workspace" and we have the same problem here. It is absolutely confusing seeing email threads in wrong chronological order. While the newest message is on top...
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Driesen, Christian hat einen Kommentar hinterlassen
Dear zendesk, I am sorry to hear that you put this feature request in your backlog (meaning: you are not supporting it in the near future). There is a lot of feedback here since 2020 and you are n...