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Rita Gleason

Beigetreten 09. März 2022

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Letzte Aktivität 03. Feb. 2025

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KommentarBuilding reports

How do you place a schedule on the dashboard report now?

Kommentar anzeigen · Gepostet 25. Juli 2024 · Rita Gleason

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KommentarCustomer management and profiles

Is this part of Suite?

Kommentar anzeigen · Gepostet 02. Feb. 2024 · Rita Gleason

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KommentarTeam members and groups

This is awesome!  Thank you for listening to client feedback!

Kommentar anzeigen · Gepostet 25. Mai 2023 · Rita Gleason

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KommentarRelease notes

Did you move the Reports option in Admin Center to under Accounts Option?  We have a Manager who used this feature and now he cannot see the option since he is not in an admin role.  Please advise?  Thanks.

Kommentar anzeigen · Gepostet 30. Nov. 2022 · Rita Gleason

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KommentarViews, ticket status, and ticket fields

Jumping in to agree we need the ability ro expand past the 12 custom views limits.  There appears to be a good amount of space on the current screen layout to be able to increase the view from 12.  Maybe Zendesk could move the Suspended Tickets and Deleted tickets to be admin views only and give us at least 2 more in the meantime.  Thanks.

Kommentar anzeigen · Gepostet 25. Apr. 2022 · Rita Gleason

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KommentarEnd users and organizations

Please tell the product team it is more important to have the name sort before the date sort from a Client admin perspective.  Thanks.

Kommentar anzeigen · Bearbeitet 10. März 2022 · Rita Gleason

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KommentarEnd users and organizations

Why can't I get my Organizations to show in alphabetical order now that you moved them to their own tab?  This is causing us too much work to cross check our 100+ orgs now.  Please advise.  Thanks.

Kommentar anzeigen · Gepostet 09. März 2022 · Rita Gleason

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