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GoGet Support hat einen Kommentar hinterlassen
Hi there, We are trying: Redirecting a set of deleted articles to new article equivalents And have put in these codes but they are not working. Can you kindly advise us please?var oldIds = [“90000...
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GoGet Support hat einen Kommentar hinterlassen
Hi there, dropping a message here as I am also interested to find out the question raised by Rebecca. The issue we are facing right now is with the use of Zendesk SDK, the first trigger response i...
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GoGet Support hat einen Kommentar hinterlassen
Hi there,We have recently learned that the triggered that is going out to our Users via the mobile SDK is considered as a first public response and this has skewed our first response time data dras...
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GoGet Support hat einen Kommentar hinterlassen
Hi Jason,Thanks for the reply but it does not seem to be the case as it looks like it is automatically updated and does not have option to alter it. Please refer screenshots.
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GoGet Support hat einen Kommentar hinterlassen
Hi there,We plan to add 6 agents seats and noticed the Explore per agent fee gets increased as well. Is this how it works?Can we only pay for one Explore agent as essentially it is only the admin t...