Flora Chen

Hi, Prakruti Hindia Mick O'Donnell

Is there any update on this improvement in the ability to pass the email address for newly created users? We recently changed to messaging channel, this issue affects us heavily. Because we can't send follow-up messages without the user's email in the ticket. That does not make sense. Please solve this issue sooner. 

Prakruti Hindia Hi, do you have a specific timeline on supporting APIs for messaging channels separately?

Hi, is there any update on a timline for supporting APIs for messaging? 

Christopher Kennedy when will real-time Messaging APIs be available？ Do you have a specific time?

Hi, our company also has many products and we have already reached the limit of 2000 steps. We think the common steps like "was this helpful" "transfer to agent" are repeatedly used in flow builder, which consume too many steps. Is it possible to count the repeated ones as one step only? Or could you help us to extend the limit again? I opened a ticket, please help follow up. 11453641 

Tim M