Eleonora

Hi Katarzyna Karpinska, 

With reference to the request made by JD above, 

If there was a way to share unpublished articles with these external stakeholders and eliminate the copy/pasting to an external document, we could save time and reduce errors. 

I would like to point out that copying and pasting text from one application to another adds weird, unnecessary tags to the article's source code, which cause problems for the localisation team when translating the articles with CAT tools.

+1 request for the ability to add internal comments to Help Centre articles. 

In our specific case, we would like to have this feature to (among other things) add a link to the Asana task related to content creation and review for each specific article. Currently, we have to write the link at the bottom of the article and delete it before publishing.

We are seeking more granular reporting on the helpfulness of Guide articles. In particular, I would like to see:
1) the trend of the votes for specific help center articles over the time (we would like to have reports that show whether an article has become more useful or not for the users after we made changes to it)
2) the performance of the localized versions of an article in comparison to its original English version