ZURIGA AG

1. Community
2. Feedback - Ticketing System (Support)
3. "Requester can see this comment" default setting

Same here: We need this setting, too.

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• ZURIGA AG
• Erstellt 21. September 2021 06:40
• 0 Stimmen

1. Guide
2. ...
3. Using themes and customizing your Help Center
4. Customizing the Settings panel of the theme

@... Thanks for your answer – the variable was the missing piece in my case. Even though I'm not quite sure if this is the best solution (because there's not way to translate it), this should proba...

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• ZURIGA AG
• Erstellt 13. August 2021 13:46
• 0 Stimmen

1. Guide
2. ...
3. Using themes and customizing your Help Center
4. Customizing the Settings panel of the theme

Thank you, @.... I already know this guide, but I was looking for an option where I can define a text variable in the settings and then using this variable in my template. I resolved it by using dy...

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• ZURIGA AG
• Erstellt 6. August 2021 06:47
• 0 Stimmen

1. Guide
2. ...
3. Using themes and customizing your Help Center
4. Customizing the Settings panel of the theme

In this help article I found the option to add a text variable to the help center. How can I use it in my html templates? https://support.zendesk.com/hc/en-us/articles/115012547687-Customizing-the-...

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• ZURIGA AG
• Erstellt 3. August 2021 13:33
• 0 Stimmen