Katie Fred

Hiya, 
Just to parrot what Dale is saying, this is the exact issue we are experiencing! The intended text displays but the macro text does not disappear. I use the desktop application and it works in all other text boxes. 

This is a huge hit to productivity! Please sort this out! We are all here because we care about both Zendesk and Text Expander, they are quite complementary. Also, I hope this helps but the macro works in THIS text box :) 

Thanks, 
Katie