Paula Saboia - Agente
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Neueste Aktivität von Paula Saboia - Agente-
Paula Saboia - Agente hat einen Kommentar hinterlassen
Hi Patricia, thank you for your answer. If it is only English could you please unroll us? I don't remmember reading anything about the language of the EAP in the T&C.
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Paula Saboia - Agente hat einen Post erstellt
I don't get what the suggestion is
Hi! I have just started using the EAP macro suggestiong, but I don't quite understand what the suggestion is. Taking the example below as a reference: This is the macro suggested, and apart from...
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Paula Saboia - Agente hat einen Kommentar hinterlassen
Hi! could you please clarify what this part means exactly?"this functionality will be part of a paid plan once it’s launched" Does it mean that clients signed up in the EAP will be automatically in...
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Paula Saboia - Agente hat einen Kommentar hinterlassen
Gabriel Silva Como vocês fizeram funcionar? A Localização da conta está com o idioma PT-Brasil? Os clientes estão com o idioma português - Brasil configurado no seu perfil do Zendesk? Pergunto por...
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Paula Saboia - Agente hat einen Kommentar hinterlassen
Will we be able to measure how long the agent stayed in a determined personalized status via Explore?
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Paula Saboia - Agente hat einen Kommentar hinterlassen
Hi Lisa, sorry for the delay I never received a notification that a new post has been done in this thread. That's it! If the fallback flow could be disable that would work for us! Yes, you are corr...
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Paula Saboia - Agente hat einen Kommentar hinterlassen
As a Zendesk Admin I would really appreciate having this functionality, just as a Facebook, Twitter or Instagram integration: - Any comment on a video creates a ticket in Zendesk Support. I'm avail...
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Paula Saboia - Agente hat einen Kommentar hinterlassen
Does the condition for comment text work on messaging? We are using Flowbuilder widget. Thanks!
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Paula Saboia - Agente hat einen Kommentar hinterlassen
When is the Whatsapp Csat language going to be solved?
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Paula Saboia - Agente hat einen Kommentar hinterlassen
Hi team! Any news on this? We want to activate Csat for Whatsapp but not with English getting in the way. This correction was planned to Q1/22 according to 2022 Roadmap and we are in end of Q2 with...