TAN BING
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Dear All, I am able to set value for Subject by below script but unsuccessful for Description. Would you please help me. I was stuck here few days already. $('#request_subject').val('Customize sub...
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HI Edwin Schukking/Chandra Robrock, Tks for you advice. But seems the trigger/automations only take in place after the ticket is created. I hope can assign a value during the ticket creation. Somet...
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Hi Edwin, We try to assign a default value but will allow end-user to change it. Yes, I am using condition field but seems it only allow me show "Priority" instead of assign a value (such as Normal...
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Hi Trapta, Tks for your info. If any example hoe to change the priority by script? I tried "$('#request_priority').val('Normal');" in script.js but unsuccessful.
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HI Trapta, Seems there is no ID for priority field as below. And i tried both 2 below commands don't work. Would you please advise. document.getElementById('#request_priority').nextSibling.innerTe...
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HI Trapta, I tried below but noluck as well. document.getElementById('#request_priority_label').nextSibling.innerText = 'normal';
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I tried below don't work as well. document.getElementByClass('#nesty-input').nextSibling.innerText = 'normal';
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HI Trapta, Tks. I have submit a ticket in https://moderatortrapta.zendesk.com/ with #21. You may check. Let me know Rgds Tan Bing
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Dear All, It still not work. Not sure if anyone can help? Tks first for your help. Rang
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Hi Trapta, Any good news for it? Rgds Tan Bing