Simona

It worked!! I just switched around Assignee name and Ticket ID rows and apparently it fixed the issue.

Thanks so much Graeme! 

Thanks a million!

Yes, exactly. The query page is just blank. 

I just found this thread and I think it's brilliant, thanks a lot Graeme. 

I do, though, have one question. I would like to have the same random ticket query just used for Ticket assignees instead of Ticket Groups, but if I just adjust the rows in the query, it gives me 0 results. Basically I would like to have 20 random tickets listed based on Assignee Name for a certain period of time. 

Is it possible?