Ashley Moore
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Ashley Moore hat einen Post erstellt
Source data of user
It would be beneficial if the bot could capture the source of the user as seeing the referring page or if they came via google ads for example.
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Tetiana Gron So we are not able to report on individual numbers? If that is the case this is no different to Zendesk's current CSAT other than a polished GUI for the customer.We should be able to s...
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What does this look like in reporting? Are we able to see the number being reported on for each ticket? or is it replaced by positive / negative?
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Ashley Moore hat einen Post erstellt
Please add scale range 1-10
To be more inline with NPS, please allow us to set the scale between 1-10, this would fit our business needs.
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Please don't remove the Ticket Redaction app as it can remove images and text within "merge text" which the inbuilt redact can not do.
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Drill in function does not seem to work even with it enabled? No ability to select all in filters or exclude option?No bookmark option?Time filter, rather than having separate ones for created, sol...
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Is this feature to be added to auto reply for articles via email?
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Ashley Moore hat einen Kommentar hinterlassen
Will this have a 1-10 scale?
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Ifra SaqlainTheme: Flatrock + Alerts - v2Tried with you suggestion but it didn't work. :(
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Ashley Moore hat einen Kommentar hinterlassen
Ifra SaqlainWe are having the same issue when trying to hide this term: