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Beefit Support hat einen Kommentar hinterlassen
Now that Zendesk seems not to prioritize this (essential) feature, someone thould really try give it a go, creating a something like feature.My Go-to solution when we are having a unplanned meeting...
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Beefit Support hat einen Post erstellt
SLA badge to calculate in Business hours
When setting up the SLA it is possible to set the operation of targets to either calendar hours or Business hours. But in ticket views the SLA badge is only possible to have in calendar hours. Here...
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Beefit Support hat einen Post erstellt
Talk Partner vs Port forwarding
BeantwortetHello out there.I thought my request was more common, but unfortunately both Zendesk support and their sales department can't answer directly to my questions. The thing is: At the moment we have an...