h_sz_ke

1. Community
2. Feedback - Ticketing System (Support)
3. Customize Agent Workspace

Thank you for the opportunity for the meeting. Our main points are: - leave space for new comment- leave method for choosing "private reply" and "public comment" with one click (not an an...

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• h_sz_ke
• Erstellt 13. April 2023 18:30
• 0 Stimmen

1. Community
2. Feedback - Ticketing System (Support)
3. Agent Workspace - Various Issues

I hope I can switch back later older version of Agent Workspace, this update seems to be a nightmare. Very unfriendly service, answering to info@zendesk.com bounced back. This update is horrible. W...

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• h_sz_ke
• Erstellt 21. März 2023 14:22
• 1 Stimme

1. Community
2. Feedback - Ticketing System (Support)
3. Customize Agent Workspace

New update is horrible. Smaller box for replies. Why I cannot return back old sorting order? Writing a reply in this small box is extremely frustrating. We use only "public reply", and "internal re...

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• h_sz_ke
• Erstellt 21. März 2023 13:57
• 0 Stimmen