
Daniel Heard
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Neueste Aktivität von Daniel Heard-
Daniel Heard hat einen Kommentar hinterlassen
I agree with Joey on this. Having 30 views is a start but you need to be able to sort the view into folders that you can expand.
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Daniel Heard hat einen Kommentar hinterlassen
Detected as email loop If you receive a large number of emails from a single sender in a short period of time, those emails are suspended and the sender's address is blocklisted for one hour. Th...
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Daniel Heard hat einen Kommentar hinterlassen
Karen Hynes Is there an update to the open eap?
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Daniel Heard hat einen Kommentar hinterlassen
I woulde definitely not trust that app or link to it. The name alone suggests something is wrong with it.
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Daniel Heard hat einen Kommentar hinterlassen
There isn't an update to this specifically but the views limitation thread has an update: https://support.zendesk.com/hc/en-us/community/posts/4409217537050-Views-limitation
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Daniel Heard hat einen Kommentar hinterlassen
Sarah Darmawan Are there any plans to look at this again? Having a lot of agents with the same name can be complicated to figure out who each person is.
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Daniel Heard hat einen Kommentar hinterlassen
As others have said, the new position of the Macro selection is not good. I've posted on the announcemnt post also about this too: https://support.zendesk.com/hc/en-us/articles/4490336298266/commen...
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Daniel Heard hat einen Kommentar hinterlassen
Apologies Jonathan, I only scanned through the names of people who have the title below their names.
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Daniel Heard hat einen Kommentar hinterlassen
Salvador Vazquez Jonathan March Nicole Saunders Are there any updates to the views being increased to 20?
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Daniel Heard hat einen Kommentar hinterlassen
We have multiple numbers that are used for outbound calling from differenet departments. Is there a way to assign a number to a specific group so that they don't have to change the number on the ti...