Jared Petchell

1. Community
2. Zendesk APIs
3. Type/Priority/Custom fields not set when creating request

Ahmed ZaidThat was it! Those fields populate correctly now. Thanks!We don't want these custom fields showing up to the user when submitting a request though, so I'll look into other ways of adding ...

• Kommentar anzeigen
• Jared Petchell
• Bearbeitet 5. August 2022 17:18
• 0 Stimmen

1. Community
2. Zendesk APIs
3. Type/Priority/Custom fields not set when creating request

CJ Johnson Thanks for the reply!Sorry, I should have clarified, this is a Javascript object that's converted to JSON eventually by our request handler (hence no quotes on keys; single quotes are ju...

• Kommentar anzeigen
• Jared Petchell
• Erstellt 3. August 2022 22:01
• 0 Stimmen