mfg
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mfg hat einen Post erstellt
Outlook policy preventing automatic image downloads of Zendesk email templates
When our agents reply to tickets with images, the images are automatically loaded by Outlook desktop clients and web client. However, I inserted an image in our email channel template and for deskt...
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mfg hat einen Kommentar hinterlassen
I'd like to modify the formatting of the standard text in the notifications - font and colors. Specifically where it says the name of the person making the comment, the timestamp, the "## - Please ...
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mfg hat einen Kommentar hinterlassen
we have the same issue as well. although the majority of our agents don't need access, we have a standard agent that does because they also review suspended tickets
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mfg hat einen Kommentar hinterlassen
this banner method would be helpful to add a reminder to always verify end user's organization membership before sharing org data - preventing data leak / breaches
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mfg hat einen Post erstellt
Updating macros to use a new field
We currently have a large, unknown number of macros using the ID for a field that was set up as an integer but should have been set up as a decimal. We've created the replacement to that field but ...
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mfg hat einen Kommentar hinterlassen
100% Would love to see this - manage brand, status, agent only.
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mfg hat einen Post erstellt
Feature request: field management enhancements for when you need to de-dupe fields or clean up copy
Feature Request: Update filters on fields page to allow filtering based on the columns recently added - specifically by active forms, or form names. As with being able to filter based on a field b...
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mfg hat einen Kommentar hinterlassen
To answer my question above, you can accomplish redirecting from one form to another with the same method and a few adjustments: //form redirect var oldIds = ["12500176350359", "12500154...
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mfg hat einen Kommentar hinterlassen
Is this case sensitive? I wasn't getting subject and description to populate, but updated the case to all lower case and now it works. I don't think there were any other edits.
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mfg hat einen Kommentar hinterlassen
I'm trying to accomplish the same redirect but with forms. for cases where the end user has a direct link to a form, I'd like to redirect traffic from an old form to another. I was curious if the c...