Many of the recent comments above already capture my sentiments about this change which has lead to an immediate decrease of efficiency, functionality and enjoyment for our organization. I do love the idea of an Admin Center as a hub for universal settings, but not at the expense of taking settings out of Support.

Working in Chat and utilizing the Settings panel within Chat only amplifies how damaging this change was (please don't take Chat settings out of Chat next). Having to navigate out of Support to manage settings that apply exclusively in Support (Views, Automations, Triggers, Macros, etc) simply doesn't make sense from a user experience point a view. I mentioned in another page that we use Views a lot for audit purposes and having to consistently flip between tabs to adjust and modify is quite a time killer.

Please strongly consider allowing Support settings to return back to Support. Would much rather Zendesk release this option internally so we don't have to install an app such as the one Vincent Brendel released above in a previous comment (no offense Vincent, I love that you all have provided us an option!).