Lily
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Lily hat einen Kommentar hinterlassen
Hey JJ Miclat, Will there be another open discussion before the change in October? Or is it possible, to push that change until next year? My agents are having a really hard time with the new layou...
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Lily hat einen Kommentar hinterlassen
Hello! we would really benefit from adding the description field or adding other fields to the essential card. Our workflow heavily relies on adding customer's profile links to the description fiel...
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Lily hat einen Post erstellt
Automated Outbound Calls
BeantwortetHey, Is there anyway to have automated outbound calls with a recording, rather than having agents make those outbound calls? It would be for specific tickets. Or a plugin that would do that? Thanks!