Pete
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Pete hat einen Kommentar hinterlassen
Hi Ifra Saqlain I had previously used the below code to prefill and hide the subject and description field on our form but it stopped working. //Hiding description and subject lines from specifi...
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Pete hat einen Kommentar hinterlassen
Some of our agents use SSO while others do not. The SSO option on our account is turned on. Does this mean the resetting password email does not work? Thanks
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Pete hat einen Post erstellt
Ticket routing based on the suffix of requester email
BeantwortetHello, I know it's possible to route tickets based on the email address domain. Is it possible to route tickets based just on an email suffix? For example, we want to identify tickets ending with...
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Pete hat einen Kommentar hinterlassen
I tried making the above changes and my agents are still not able to paste images into support tickets. Instead, we keep getting the below error message Image cannot be pasted due to authenticat...