Lisa Tam
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Hi all, thank you for sharing your feedback on the "Restart" and "Back" buttons. We will take this into consideration as we continue to iterate on the experience. A couple of questions I have to en...
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Hi Harper, Thanks for sharing your feedback. We have some updates coming in Q4 that may help with the problem you're describing here where the fallback experience will be configurable. You can appe...
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Hi Antoni,Thanks for sharing your feedback. We currently have plans to provide admins with the ability to customise the translations, giving them full control over the translations. I don't have th...
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Hi GareginThanks for the feedback! We definitely have plans to support reusable answer content. To help us better understand your use case, can you share some examples of what types of answers need...
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Hi Garegin,Thank you for the feedback. The conditional step type is something we want to support and is on the roadmap. I can't give you an exact timeframe at this stage but it's looking to be towa...
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Offizieller Kommentar Hi there, Thank you for the feedback. We understand the current out of the box feedback flow does not provide insights to help understand if the bot are successfully solving your customers problems...
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Hi Rebecka Linnér Thank you for the feedback! We understand enabling end users to return to Answer Bot with subsequent questions is beneficial as it may result in faster resolutions. We will take t...
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Hi Mike,Thanks for sharing your feedback. This limit is in place to ensure no publishing issues will occur and also to keep the canvas performance optimised where it can be edited with no signific...
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Hi Akash,Thanks for sharing your feedback. Can you share more information on the problem you're wanting to solve with date, numbers and regex custom fields where text/dropdowns can't solve?
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Hi ToshihikoThank you for sharing your feedback. Supporting branching based on variable conditions is definitely on our roadmap for 2023 and will help with the use case you have shared there. At th...