Vor Kurzem aufgerufene Suchen
Keine vor kurzem aufgerufene Suchen

Rachel Dehoyos
Beigetreten 01. Feb. 2022
·
Letzte Aktivität 07. Juli 2022
Folge ich
0
Follower
0
Gesamtaktivitäten
26
Stimmen
21
Abonnements
2
AKTIVITÄTSÜBERSICHT
BADGES
BEITRÄGE
POSTS
COMMUNITY-KOMMENTARE
BEITRAGSKOMMENTARE
AKTIVITÄTSÜBERSICHT
Neueste Aktivität von Rachel Dehoyos
Rachel Dehoyos hat einen Kommentar hinterlassen
I agree, I think Zendesk should seriously consider this feature sooner than post 9 months. My management is frustrated that we can't get rid of erroneous scores and it's to the point where they might start considering other platforms. Our service reps are also disheartened b/c every time they log in they see their score and if it's falsely low that's not good for morale.
Kommentar anzeigen · Gepostet 07. Juli 2022 · Rachel Dehoyos
0
Follower
5
Stimmen
0
Kommentare
Rachel Dehoyos hat einen Kommentar hinterlassen
I'd like to request this feature as well. I had a customer choose a negative rating on accident, and it's totally skewing one of our support engineer's ratings. There isn't an easy or good way to get rid of this erroneous rating. It feels like an admin should just be able to delete it?
Kommentar anzeigen · Gepostet 23. März 2022 · Rachel Dehoyos
0
Follower
9
Stimmen
0
Kommentare
Rachel Dehoyos hat einen Kommentar hinterlassen
Can I test out the Zendesk community in the standard sandbox?
Kommentar anzeigen · Gepostet 01. Feb. 2022 · Rachel Dehoyos
0
Follower
0
Stimmen
0
Kommentare