Meg Gunther
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Meg Gunther hat einen Kommentar hinterlassen
Ashley M, 1000% yes, we also need this.
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Meg Gunther hat einen Kommentar hinterlassen
Hello, I've seen this question asked but do not see it answered, we currently have two slack instances. We do not have a plan to integrate them now, but need both to be able to link in to one singl...
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Meg Gunther hat einen Post erstellt
User / Org Data set
Hello, I am working on analytics and pulling any users data is just a pain. i think everyone would benefit from a user data set where the tables pull from the user profiles. Data points we want to ...
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Meg Gunther hat einen Kommentar hinterlassen
We also need organization field added to the view. We need to know the true scale of an outage or bug real time. This would give us that.
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Meg Gunther hat einen Kommentar hinterlassen
I'm getting complaints from my agents about this change, its not gone over well at all. We utilize the sort to locate a problem or its incidents using the sorting by subject. We review for duplicat...
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Meg Gunther hat einen Post erstellt
Team Members Page - User Count
In the old users you could see the total number of full agent license compared to current usage. In the new team member page this is no longer displayed, once removed this isn't easily accessible. ...
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Meg Gunther hat einen Post erstellt
Admin Center - Search Function for Groups
The search function in groups only allows you to search based on the start of the group name not from any portion of the name. For example, we have organized out groups to end with - Email, I am tr...
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Meg Gunther hat einen Post erstellt
New team Members Page - additional columns
Hello, Please add a " Show columns" menu in the New Team members page with access to Support - Role Guide - Role Explore - Role Talk - Role Chat - Role Default group Tags User Segments
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Meg Gunther hat einen Kommentar hinterlassen
This is great, but you it would be great if you added a column for role and one for default group.
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Meg Gunther hat einen Kommentar hinterlassen
Thanks! I'll give that a go.