Fritz T.

Hi Mitzki, were you able to do what was suggested by Pedro? If this is still happening, you can post additional information so that we can help you more.

Hello, 

Please provide an option to either resize or minimize the tags field as it can grow and consume a lot of space once there's a lot of tags in a ticket.

Thank you

Hello Paul,

I understand what you are trying to achieve. Unfortunately, we can't do it now but I recommend posting about this feature request and your use case on our product feedback discussion boards.

Thank you 

Hello Paul, 

It seems that there’s no option to set a default form per brand, however, you can create branded ticket form so that you can filter which forms will be available to each of your brand. If you already have these forms ready, you can go to Admin Center > Object and Rules > Tickets > Forms. Choose the form that you want to appear only on that brand and then set it under the “Associated Brands”.

Thank you