Tawnya Cavanaugh

1. Community
2. Feedback - Reporting and analytics (Explore)
3. Scheduled Delivery of Explore Dashboards

I also vote for this idea. This would be so useful. Any update on this in the roadmap?

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• Tawnya Cavanaugh
• Erstellt 27. November 2023 15:45
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1. Community
2. Feedback - Ticketing System (Support)
3. Multi-select in user profiles & organizations

Ashwin Raju Can you expand on what you mean by "I believe that some of your use cases can be solved with a combination of custom objects and lookup fields."

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• Tawnya Cavanaugh
• Erstellt 4. Oktober 2023 14:35
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1. Community
2. Feedback - Ticketing System (Support)
3. Multi-select in user profiles & organizations

This update is very discouraging as this feature has been requested by your clients since 2019!! There has been plenty of time to implement this. I don't understand why it is so hard, there is alre...

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• Tawnya Cavanaugh
• Erstellt 5. Dezember 2022 16:37
• 0 Stimmen

1. Community
2. Feedback - Ticketing System (Support)
3. Merged ticket needs a function to UNMERGE

I agree completely. I understand that we may need to limit this ability to an admin, however we do need it to be available. 

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• Tawnya Cavanaugh
• Erstellt 17. November 2022 20:28
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1. Community
2. Feedback - Ticketing System (Support)
3. Multi-select in user profiles & organizations

+1 for multi select on User level. Organization level would be nice as well. 

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• Tawnya Cavanaugh
• Erstellt 4. April 2022 14:47
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1. Community
2. Feedback - Ticketing System (Support)
3. Agent Workspace - Ticket Attachment Display

Is there a way to add an attachment on the End User account page? I know we can add to a ticket, however would be really useful if it would be associated on the customer information. Each of our cu...

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• Tawnya Cavanaugh
• Bearbeitet 30. März 2022 20:52
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