Vor Kurzem aufgerufene Suchen


Keine vor kurzem aufgerufene Suchen

Mc Bourgie's Avatar

Mc Bourgie

Beigetreten 14. Juni 2023

·

Letzte Aktivität 09. Aug. 2023

Folge ich

0

Follower

0

Gesamtaktivitäten

6

Stimmen

0

Abonnements

3

AKTIVITÄTSÜBERSICHT

Neueste Aktivität von Mc Bourgie

Mc Bourgie hat einen Kommentar hinterlassen

Community-Kommentar Feedback - Ticketing system (Support)

+1 to this functionnality

 

Agents have no way to validate if someone is OOO.

Kommentar anzeigen · Gepostet 09. Aug. 2023 · Mc Bourgie

0

Follower

1

Stimme

0

Kommentare


Mc Bourgie hat einen Kommentar hinterlassen

KommentarHow to get help with phone call problems in Talk

Hi,

We are planning to activate this functionality in our instance. However, the French Canadian version has major grammatical errors and the French version sound very robotic. Are you planning to introduce more French version or allow users to record their own? The text back is great functionality, however, this decreases the experience a bit!

 

 

Kommentar anzeigen · Gepostet 21. Juni 2023 · Mc Bourgie

0

Follower

0

Stimmen

0

Kommentare


Mc Bourgie hat einen Kommentar hinterlassen

KommentarMeasuring success

The group SLA feature is great for measuring ownership time. However, we have different targets for ownership time based on the request type for the same group. Are you planning to add additional conditions such as form or custom fields? 

 

Thanks!

Kommentar anzeigen · Gepostet 14. Juni 2023 · Mc Bourgie

0

Follower

2

Stimmen

0

Kommentare