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Amrutha
Beigetreten 12. Nov. 2021
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Letzte Aktivität 21. Apr. 2022
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Amrutha hat einen Kommentar hinterlassen
zendesk zendesk- Can we have someone look into this please- Its been close to a month we have raised a problem
Kommentar anzeigen · Gepostet 21. Apr. 2022 · Amrutha
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Will Poon - May we have someone assigned to this ticket please
Kommentar anzeigen · Gepostet 13. Apr. 2022 · Amrutha
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Team,
can someone please look into this ? We really need to push our code
Kommentar anzeigen · Gepostet 07. Apr. 2022 · Amrutha
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Team,
May we please have an update on this - We need to customize the chat and currently we are not able to make the require edits. How should we proceed on the above?
Kommentar anzeigen · Gepostet 05. Apr. 2022 · Amrutha
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@Will Poon - Request your help here
Kommentar anzeigen · Gepostet 01. Apr. 2022 · Amrutha
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@Will Poon - May you please have someone assigned to this ticket
Kommentar anzeigen · Gepostet 31. März 2022 · Amrutha
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Team,
May we please have an update on this
Kommentar anzeigen · Gepostet 07. März 2022 · Amrutha
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Hi Team,
Can we have this looked in as a priority -
Kommentar anzeigen · Gepostet 02. März 2022 · Amrutha
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Amrutha hat einen Post erstellt
Hi Team, we have enabled a call option in our application through zendesk however, even before we could make a call through we are receiving call failed issue. We tired to even delay the call by 2 sec yet its not working - I am attaching the build details need your help and support on the same asap.
implementation("zendesk.talk:talk-android:1.1.0")
private fun checkCallAvailability() {
Chat.INSTANCE.clearCache()
// isClick=true
//myApplication.talk = Talk.create(Zendesk.INSTANCE)
//Chat.INSTANCE.init(baseActivity, Vars.ZEN_DESK_ACCOUNT_KEY, Vars.ZEN_DESK_APP_ID)
val job = lineStatus(myApplication.talk!!, Vars.ZEN_DESK_DIGITAL_LINE_ NICK_NAME)
job.addListener(null, object : TalkJavaCompatListener<LineStatusResult>, Executor {
override fun onSuccess(@NonNull result: LineStatusResult) {
Chat.INSTANCE.clearCache()
if (result is LineStatusResult.Success) {
val success: LineStatusResult.Success = result
// Chat.INSTANCE.clearCache()
isClick=true
if (success.agentAvailable) {
myApplication.talk!!.startCallSetupFlow(
context = baseActivity,
digitalLine = Vars.ZEN_DESK_DIGITAL_LINE_NICK_NAME,
successIntent = null
)
logRequest("6")
} else {
baseActivity.showToast("Agent is Not Available ")
}
} else if (result is LineStatusResult.Failure) {
baseActivity.showToast("Zendesk Not Available at the moment.")
} else {
baseActivity.showToast("Zendesk Not Available at the moment.")
}
}
override fun onError(@NonNull throwable: Throwable) {
throwable.printStackTrace()
Log.e("test_received11", "received")
}
override fun execute(p0: Runnable?) {
Log.e("test_received22", "received")
}
})
}
Gepostet 02. März 2022 · Amrutha
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Greg Katechis - Can this be please looked into - We are dependent on a launch based on the solution
Kommentar anzeigen · Gepostet 18. Nov. 2021 · Amrutha
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