Sy Sussman
-
Gesamtaktivitäten51
-
Letzte Aktivität
-
Mitglied seit
-
Folge ich0 Benutzer
-
Gefolgt von0 Benutzer
-
Stimmen15
-
Abonnements12
Kommentare
Stimmen zur Aktivität von Sy Sussman-
Evidently there's something on the roadmap: https://support.zendesk.com/hc/en-us/community/posts/4408868098202-Guide-dataset-Top-upvoted-and-top-downvoted-article?page=1#community_comment_464179916...
-
It looks like I can only see the net votes. If that's true, it's a terrible analytic experience. Consider two scenarios: 100 people gave the article an up vote, and 5 people gave it a down vote, E...
-
When Ticket Is Created AND Priority Is - Then Priority Normal
-
Here are the events for a new ticket that came in today. It came into our support email. Can you continue this conversation with me via my work email? --- Note: the user's email address was redac...
-
Lou - yes to both
-
Lou - email
-
All of my incoming tickets are set to a default ticket type of Incident and I don't know why. We don't have a trigger doing this.
-
Braydon: It's not the bot that your customers would see. It's Zendesk's bot that allows them to provide customer service to you. I don't think there's an option to turn on/off that bot.
-
I had the same problem, contacted Zendesk support, and was told that this is a feature, not a bug. CJ is right that, once you read all of the unread chats, the bot goes away.
-
Can I share a query with other Zendesk users without adding the query to a dashboard?