
Ashwin Raju
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Ashwin Raju hat einen Kommentar hinterlassen
Carlos Santos - Thank you so much.. This helps.. I was also able to get a few more use cases on this. And have sent it over to the tech team for checking feasibility and effort. Will keep you poste...
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Ashwin Raju hat einen Kommentar hinterlassen
Hey folks.. Sorry for the wait.. Unfortunately, I bring bad news. We had to deprioritize this feature over building a new and better version of Custom objects that's rolling out early next year. We...
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Ashwin Raju hat einen Kommentar hinterlassen
hi Carlos Santos - I am sorry to hear that you weren't satisfied with the feature. Could you share your use case on why you wanted to use end user value in a Lookup fields to be used as a conditio...
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Ashwin Raju hat einen Kommentar hinterlassen
Mason McCoy, Mark Ganusevič - The good news is that integration for Lookup fields working with Lookup fields is in the plan for 2023. I will let you know any specific dates once we get to a more sp...
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Ashwin Raju hat einen Kommentar hinterlassen
Hi Folks.. I do see a few unanswered questions.. Sorry for the delay in responses. Let me start with questions from the top:Shayan Moussawi - You should have the Related Tab in your Users and Organ...
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Ashwin Raju hat einen Kommentar hinterlassen
Hi. I was hoping to understand this use case a little further. Are you referring to User or Organization fields ? Or Ticket fields? Today, you can use the Multiline text field type in Users and Org...
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Ashwin Raju hat einen Kommentar hinterlassen
Hey Ahmed.. Unfortunately, we don't support enum. But thank you for calling out the discrepancy in documentation. I will get that updated. But the good news is that, we are working on a newer versi...
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Ashwin Raju hat einen Kommentar hinterlassen
Hello all.. Given that the next week is a short one in the US, we wanted to give our engineers a well deserved break. Given that we will be a little short staffed, we plan to start our GA roll out ...
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Ashwin Raju hat einen Kommentar hinterlassen
Teri Hines - Given that you want to still retain 2 user records for the same user, you can utilize Lookup fields to build the relationship to second user record. Create a Lookup field in Tickets ca...
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Ashwin Raju hat einen Kommentar hinterlassen
Hi PAUL STRAUSS, You can find the API documentation for Lookup fields in this link. To ensure that your integrations are not affected, you might want to ensure that it is handling new field types i...