Morten Steinmejer

1. Community
2. Feedback - Ticketing System (Support)
3. Merge ticket as side conversation

HI Toby,Yes, something like that. I´ve only breifly looked into child tickets, but it sounds like it.

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• Morten Steinmejer
• Erstellt 30. Januar 2023 10:24
• 0 Stimmen

1. Community
2. Feedback - Ticketing System (Support)
3. Merge ticket as side conversation

I´m not exactly sure what a child ticket is, but probably yes. It´s not merged into the exiting communication in the ticket, but separated as a side conversations of some sort. 

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• Morten Steinmejer
• Erstellt 15. März 2022 16:43
• 0 Stimmen