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Ashley Krämer's Avatar

Ashley Krämer

Beigetreten 04. März 2022

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Letzte Aktivität 08. Jan. 2024

Director of Support for a startup company

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Post Q&A - Sales CRM (Sell)

In Sell, when creating a smart list to send an email out to certain companies or contacts (same thing for us) I've filtered our companies/contacts with who have purchased and not purchased. I'd like to send an email or pull a report to email the filtered group of 500+ companies, the problem is the email associated with that company doesn't show up, so theres no one to send the email too. 

Gepostet 08. Jan. 2024 · Ashley Krämer

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Post Feedback - Help Center (Guide)

When viewing the history of changes made to an article, the changes made when setting the "Visible To" from Sign in users to everyone doesn't currently show. It'd be really really nice to have that feature. You already show the changes made in the history why not show everything??

Gepostet 03. Apr. 2023 · Ashley Krämer

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Community-Kommentar Q&A - Help center and community

Can you walk me through that? I've got the same request and I'm not following or understanding how to make it available to see in the history. I too, would like to see the history of changes made to managed by or visible to. 

Kommentar anzeigen · Gepostet 29. März 2023 · Ashley Krämer

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Post Q&A - Sales CRM (Sell)

Hi there,

We're a electronic company that sells remotes. I'm looking to integrate bigcommerce to zd sell so I can pull up an account (contact) and see how much product they've purchased from us. Could someone help me with where to start? We also use Zapier and have an account that looks like will allow me to integrate. But Zapier is very tricky, looking for help.

 

Thanks!

 

Gepostet 06. Juli 2022 · Ashley Krämer

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KommentarHow to solve issues with the email channel

Hi there! 

 

Im trying to send emails out through ZD sell ( contacts) and I get this error message:

Action Required: lost connection to your email account

Sell has lost connection with your Gmail account through a secure connection (OAuth). Try to reconnect your email.

 

When I click "reconnect your email" it prompts me to put in my gmail, but I shouldn't be putting in my gmail account. 

 

Thanks for your help

Kommentar anzeigen · Gepostet 30. Juni 2022 · Ashley Krämer

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KommentarWorking with articles in the knowledge base

Hi there! I'm getting an error when trying to upload a youtube link. The error says 

"The pasted link does not match any of our supported providers."
 
Here is the link I'm trying to use
 
 
Thanks so much!

Kommentar anzeigen · Gepostet 17. Mai 2022 · Ashley Krämer

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