Oliver Tietze

  • Gesamtaktivitäten 150
  • Letzte Aktivität
  • Mitglied seit
  • Folge ich 0 Benutzer
  • Gefolgt von 0 Benutzer
  • Stimmen 68
  • Abonnements 37


Stimmen zur Aktivität von Oliver Tietze Nach Stimmen sortieren Neueste Aktivität Stimmen
  • Triggers for Side Conversations Content

    We're gladly using Side Conversations, but we're missing a condition firing on the content of the side conversations. As many of our third parties (B2B) use automated systems, we often receive an a...

  • Use "# of Agent Replies" (or other metrics) in views


    I found out that the # of Replies is a condition ONLY possible in triggers. No Automations, no views. How could I make use of that fact, basically showing how many replies a ticket already had (in ...