Tomas V.L.

1. Support
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4. Changing your email template content fonts

Hi James   I tried your suggestion (both from your last reaction as the ones with the variables). Unfortunately, I still get:

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• Tomas V.L.
• Erstellt 9. November 2017 14:39
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1. Support
2. ...
3. Email
4. Changing your email template content fonts

Hi, could somebody assist? I tried applying this to the new _rich comment placeholder, but unfortunately this code: {% for comment in ticket.comments limit:1 offset:0 %}{{comment.value_rich | repla...

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• Tomas V.L.
• Erstellt 9. November 2017 09:43
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1. Community
2. Feedback on Support
3. [COMPLETED] Add a placeholder for formatted comment values -- maybe {{comment.value_formatted}}

Same issue here :)

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• Tomas V.L.
• Erstellt 2. November 2017 14:43
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1. Community
2. Feedback on Support
3. Feature Request: Import National Holidays

Hi Alex,   No chance you might add Belgium to the list as well? ;)

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• Tomas V.L.
• Erstellt 21. August 2017 13:37
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1. Community
2. Support Q&A
3. Zendesk adds random line breaks in email template

FYI - I was able to fix it like that. Lesson learned: when using HTML code in a trigger email set-up, make sure you remove all line breaks (e.g. using http://www.textfixer.com/tools/remove-line-bre...

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• Tomas V.L.
• Erstellt 24. Mai 2017 11:44
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1. Community
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3. Zendesk adds random line breaks in email template

As I investigated this further... there is a bug in the online tool I use to make the source code of the email a little more readable. Now did the check manually... Apparently it's not adding that ...

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• Tomas V.L.
• Erstellt 24. Mai 2017 11:41
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1. Community
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3. Zendesk adds random line breaks in email template

Hi Tal,   It is there :) Just not indented really well - since I was trying if it mattered if I had absolutely no line break between the two tables.

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• Tomas V.L.
• Erstellt 24. Mai 2017 09:59
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1. Community
2. Support Q&A
3. Zendesk adds random line breaks in email template

Hi Tal   Sorry for not claryifing that - indeed I have cleaned up a little in the Notepad, but already copy pasted that back into Zendesk with the same result (unnecessary <br />'s) :)

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• Tomas V.L.
• Erstellt 24. Mai 2017 09:53
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1. Community
2. Support Q&A
3. Zendesk adds random line breaks in email template

Hi Tal   Thanks for your comment! Unfortunately, I don't think it will be the solution to the problem: I don't see any weird chars...

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• Tomas V.L.
• Erstellt 24. Mai 2017 08:13
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