Tomas V.L.
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Tomas V.L. hat einen Kommentar hinterlassen
Hi James I tried your suggestion (both from your last reaction as the ones with the variables). Unfortunately, I still get:
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Tomas V.L. hat einen Kommentar hinterlassen
Hi, could somebody assist? I tried applying this to the new _rich comment placeholder, but unfortunately this code: {% for comment in ticket.comments limit:1 offset:0 %}{{comment.value_rich | repla...
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Tomas V.L. hat einen Kommentar hinterlassen
Same issue here :)
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Tomas V.L. hat einen Kommentar hinterlassen
Hi Alex, No chance you might add Belgium to the list as well? ;)
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Tomas V.L. hat einen Kommentar hinterlassen
FYI - I was able to fix it like that. Lesson learned: when using HTML code in a trigger email set-up, make sure you remove all line breaks (e.g. using http://www.textfixer.com/tools/remove-line-bre...
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Tomas V.L. hat einen Kommentar hinterlassen
As I investigated this further... there is a bug in the online tool I use to make the source code of the email a little more readable. Now did the check manually... Apparently it's not adding that ...
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Tomas V.L. hat einen Kommentar hinterlassen
Hi Tal, It is there :) Just not indented really well - since I was trying if it mattered if I had absolutely no line break between the two tables.
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Tomas V.L. hat einen Kommentar hinterlassen
Hi Tal Sorry for not claryifing that - indeed I have cleaned up a little in the Notepad, but already copy pasted that back into Zendesk with the same result (unnecessary <br />'s) :)
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Tomas V.L. hat einen Kommentar hinterlassen
Hi Tal Thanks for your comment! Unfortunately, I don't think it will be the solution to the problem: I don't see any weird chars...
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Tomas V.L. hat einen Post erstellt
Zendesk adds random line breaks in email template
Hi, I'm putting the HTML signature of our agents in the trigger's email body. Since I want the agent's picture, his details, and our company logo, the layout is quite complex but works perfectly ...