Angela Frey
-
Gesamtaktivitäten44
-
Letzte Aktivität
-
Mitglied seit
-
Folge ich0 Benutzer
-
Gefolgt von0 Benutzer
-
Stimmen17
-
Abonnements13
Aktivitätsübersicht
Neueste Aktivität von Angela Frey-
Angela Frey hat einen Kommentar hinterlassen
Added this to article_page.hbs: <div class="article-body markdown">{{article.body}}</div> Added this to style.css: .markdown img {border: 1px solid #f2f2f2;}Result (that I'm loving):
-
Angela Frey hat einen Post erstellt
Is there a way to identify all articles that contain embedded content?
BeantwortetSimilar to tracking down broken links, I want to audit our embedded content and make sure that none of it is broken. We have embedded mulitple videos and at least one iframe. It would be nice to be...
-
Angela Frey hat einen Kommentar hinterlassen
When I put the Last Updated text in before the li class, the font came through larger than the date. Last Updated: <li class="meta-data">{{date edited_at timeago=true}}</li> To keep the same forma...
-
Angela Frey hat einen Kommentar hinterlassen
Internal only notes would be EXTREMELY helpful for any workplace with more than one person working on the KB. Having NO internal notes is really not enterprise-friendly. Teams need to be able to fl...
-
Angela Frey hat einen Kommentar hinterlassen
I see no change in the Preview mode with either of these (added to script.js)$('.nav-wrapper .dropdown-menu .my-activities').html('See my tickets');$('.sub-nav').find('li').filter(":last");or$('.us...
-
Angela Frey hat einen Kommentar hinterlassen
How does ZenDesk determine what text to feature in the snippet/blurb? Is there anyway to influence/avoid/affect what is displayed in the snippet? I am finding the snippet highlights different text ...
-
Angela Frey hat einen Kommentar hinterlassen
None of the examples in this article show percentage over time. I just want to say "this percentage of support tickets were flagged by the technician as feature requests or bugs or general support ...
-
Angela Frey hat einen Post erstellt
Exclude an article from user search, exclude category/section from tiles
BeantwortetI have really tried to figure this out, but would like some 2019 guidance (closest posts I can find are all years old). I have some articles that my team wants in the Knowledge Base that will only ...
-
Angela Frey hat einen Kommentar hinterlassen
This script hyperlinks to the header name, which means that if I cross-link from article A to a subsection in article B, if that header name is ever updated the cross-link breaks. Is it possible to...
-
Angela Frey hat einen Kommentar hinterlassen
I want a DIFFERENT auto-response to my users for > 0 articles and = 0 article suggestions - is there any way to do this, or will the feature be expanded to have this ability? I want to treat answ...