Chris Alfaro

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4. Using Web Widget to embed customer service in your website

Zendesk, This question may have been asked but I just can't search through hundreds of posts to find it. 1: Can we put an option to submit a request for support and live chat at the bottom of the...

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• Chris Alfaro
• Erstellt 21. Oktober 2016 19:29
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1. Community
2. Feedback on Support
3. New Ticket Desktop Notification

Need this also. Thanks.

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• Chris Alfaro
• Erstellt 18. August 2016 22:42
• 4 Stimmen

1. Community
2. Feedback on Guide
3. Allow articles to be posted to multiple sections

@Steve W. Thank you for reaching out but I don't feel I should have to add another service (and payment) on top of what we already pay for. We currently have 14 seats using the Enterprise subscript...

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• Chris Alfaro
• Erstellt 13. Juli 2016 16:16
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1. Community
2. Feedback on Guide
3. Allow articles to be posted to multiple sections

@Mike I don't wan to be an instigator but OH SNAP! Nice.

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• Chris Alfaro
• Erstellt 13. Juli 2016 16:09
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1. Community
2. Feedback on Guide
3. Allow articles to be posted to multiple sections

Steve, We have a web based product for retail sale. We also have multiple partner branded versions of this product that is resold or used by that partner. Basically we have to copy all KB articles ...

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• Chris Alfaro
• Erstellt 13. Juli 2016 14:46
• 1 Stimme

1. Community
2. Feedback on Guide
3. Allow articles to be posted to multiple sections

Thank you Christian.

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• Chris Alfaro
• Erstellt 8. September 2015 18:24
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1. Community
2. Feedback on Guide
3. Allow articles to be posted to multiple sections

Christian,   Not gone yet. Sill in love with "most" of Zendesk. Can't wait for the KB beta. Thank you for finally giving the community an update. No sarcasm, we truly appreciate it.

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• Chris Alfaro
• Erstellt 26. August 2015 16:26
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1. Community
2. Feedback on Guide
3. Allow articles to be posted to multiple sections

I don't want to sound like a jerk but as a startup company we are finding populating our KB to be a large issue with Zendesk. We have been looking at changing to a new CRM and a integrated support ...

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• Chris Alfaro
• Erstellt 26. August 2015 00:05
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1. Community
2. Feedback on Guide
3. Allow articles to be posted to multiple sections

This post is getting a bit heavy but I love the passion we have for this product. It is great and could easily be so much better. (sentience edited out) This feature is a huge must. I find it hard ...

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• Chris Alfaro
• Bearbeitet 22. Mai 2015 17:18
• 1 Stimme

1. Community
2. Feedback on Support
3. BCC's

Make it so #1

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• Chris Alfaro
• Erstellt 27. November 2013 00:39
• 0 Stimmen