
Mike Cartwright
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Mike Cartwright hat einen Kommentar hinterlassen
Hi, Michael! Glad hostpbx.us is working out well for your team. To increase your team's productivity and the overall customer experience, you may want to take a look into Tenfold: https://www.tenfo...
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Mike Cartwright hat einen Kommentar hinterlassen
Welcome to the community, Angie! Besides the support that Nicole offered, another way to integrate Zendesk with RingCentral is via a 3rd party software like Tenfold. Some of Tenfold's key features ...
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Mike Cartwright hat einen Kommentar hinterlassen
I'm happy to help, Saripah and Nicole! Thank you, as well.
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Mike Cartwright hat einen Kommentar hinterlassen
Saripa, you might also want to check a 3rd party CTI like Tenfold. It can integrate Zendesk with phone systems. With a software like Tenfold, all your calls can be automatically logged in Zendesk. ...
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Mike Cartwright hat einen Kommentar hinterlassen
Thanks for sharing, Lars!
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Mike Cartwright hat einen Kommentar hinterlassen
Thanks for the heads up, Sean. Appreciate it.
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Mike Cartwright hat einen Kommentar hinterlassen
Should I contact the original source of the tickets to let them know of the leak? Absolutely. Although, the advice you got from Zendesk Support is a bit weird. By how it sounds, this is a sensitiv...
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Mike Cartwright hat einen Kommentar hinterlassen
@Wes. Thanks! Will do that. The Zendesk's community has been so helpful so far, and have already available answers to most of my questions/issues. Appreciate it. Keep up the good work, you guys!
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Mike Cartwright hat einen Kommentar hinterlassen
Hey, Jenna. We're under the same circumstance. We're using Tenfold to sync Zendesk with Facebook, LinkedIn, Instagram, and Twitter. It does makes syncing easier and allows us to work on everything ...
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Mike Cartwright hat einen Kommentar hinterlassen
Thanks for the tip, Jessie. Didn't think this was possible.