
Huong-Ly Dang
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Huong-Ly Dang hat einen Kommentar hinterlassen
Hi, is your web widget using secured transferred protocol ? As our customers might use the form to communicate personal data information, is there any risk of their PI data breach ?
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Huong-Ly Dang hat einen Kommentar hinterlassen
Hi, how can we get report number longer than 90 days ? We are tracking performance per fiscal year so would be great to have the period of the report extend to 365 days at least....
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Huong-Ly Dang hat einen Kommentar hinterlassen
Hi you say in your article that “When the widget opens, it includes both self-service and the contact button. ” why my Widget do not display contact button when opening ? https://wellasalonmarketi...
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Huong-Ly Dang hat einen Post erstellt
Why Contact Us message button does not appear in my web widget help center ?
BeantwortetHello, any idea why I don't have the contact us message button appear when clicking on my web widget ? The button only appear if I enter a keywords and start searching for some results. https://w...
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Huong-Ly Dang hat einen Kommentar hinterlassen
Hi @Trapta, You tips is awesome ! Works for French now. :D Additional question : how can I make this description appear in my web widget as well ? Kind regard, Ly
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Huong-Ly Dang hat einen Post erstellt
Zendesk Web Widget - hide/remove system field
BeantwortetHello everybody, I have a HelpCenter at the following page https://e-education.zendesk.com/hc/en-us/requests/new I am configuring the webwidget so I can use it on my other website. In my contact...
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Huong-Ly Dang hat einen Kommentar hinterlassen
Additional question : how can I make this description appear in my web widget as well ?
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Huong-Ly Dang hat einen Kommentar hinterlassen
Hi @Trapta, Thank you so much for your tips : it works. However it works for all languages except French, any idea why ? Her is the link of my HC : https://e-education.zendesk.com/hc/fr/requests/...
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Huong-Ly Dang hat einen Kommentar hinterlassen
Hi Vladan, I have verified, no line break at the end&beginning of my string in the DC item. Here is the link of my HC : https://e-education.zendesk.com/hc/en-us/requests/new Many thanks, Ly
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Huong-Ly Dang hat einen Kommentar hinterlassen
hi Vladan, My text is the following : Please attach as much screenshots / printscreens as possible to illustrate the issue If I only use that text without the dynamic content, it works perfectly. ...