
Jay
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Jay hat einen Kommentar hinterlassen
Hi 成茂,May I know if you are still experiencing the same issue?We have deployed a remediation item a few weeks ago that should eliminate most of the unexpected EOS signals. We plan to deploy the com...
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Jay hat einen Kommentar hinterlassen
Hi 成茂 and Jorge, Thanks for reaching out to us. In Chat conversations API, there could be only one concurrent connection at the same time. `concurrent session limit reached` typically means the bo...
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Jay hat einen Kommentar hinterlassen
Glad to hear that :)As for Integrated Chat (Limited Availability), you could learn more from this announcement: https://support.zendesk.com/hc/en-us/articles/360002088268-Embed-personalized-omnich...
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Jay hat einen Kommentar hinterlassen
Hi there,Thanks for reaching us!May I know what kind of web widget you are testing on? Is it the zendesk web widget or customised widget (not provided by Zendesk) implemented via chat web sdk?If yo...