Josh
Zendesk Veteran
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Neueste Aktivität von Josh-
Josh hat einen Kommentar hinterlassen
It would be great if someday you can view a ticket and see if someone is on the phone within a ticket. Right now if 6 people are looking at a high priority ticket there is less than zero ways to se...
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Josh hat einen Kommentar hinterlassen
Hi Kasper, okay. That's great if you can embed videos but how is anyone supposed to even grow their own community without having some type of digest go out and encourage people to post in the first...
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Josh hat einen Kommentar hinterlassen
Zendesk offers a community digest for its users, but doesn't offer it in its own gather product. That's a bit frustrating.
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Josh hat einen Kommentar hinterlassen
Is there any chance we can get a product manager to update this post from 6 years ago? Isn't a weekly digest a basic function of a community forum?
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Josh hat einen Kommentar hinterlassen
Great! Thanks!
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Josh hat einen Post erstellt
Digest
There should be a way to have a digest of posts or comments that can go out to users automatically. It would be great if we could manage subscriptions from an admin level (to sign people up who c...
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Josh hat einen Kommentar hinterlassen
The precaution would be ensuring the "internal content" has a user group/segment assigned to it that is "agents & admins" or "admins" for example.
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Josh hat einen Kommentar hinterlassen
+1
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Josh hat einen Kommentar hinterlassen
+1
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Josh hat einen Kommentar hinterlassen
+1